1. Acceptance of Terms

Welcome to Diverse ("Diverse", "we", "us", or "our"). By accessing or using the Diverse mobile application, web portal, live shopping broadcasts, or interactive services, you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not access or use our services.

2. Diverse Platform & Marketplace Role

Diverse operates a next-generation interactive live video shopping platform connecting buyers, verified independent designers, curated brands, and authorized creators. Unless explicitly stated otherwise on a product page, Diverse acts as the marketplace technology facilitator providing the live stream infrastructure, product catalog, unified shopping cart, and escrowed payment processing.

3. Account Registration & User Conduct

To participate in live drops, reserve limited-edition releases, or engage in stream discussions, you must maintain an active Diverse account:

• You must provide accurate, current, and complete registration information.
• You are responsible for safeguarding your login credentials and for all activities conducted through your account.
• Harassment, hate speech, spamming, botting, or unauthorized commercial solicitation in live chat streams will result in immediate permanent suspension.
• Multiple accounts intended to circumvent purchase limits on limited drops are strictly prohibited.

4. Live Drops, Pricing & Limited Stock

Live video shopping features exclusive creator editions and real-time inventory countdowns:

• Real-Time Allocation: Adding an item to your bag during a live drop does not guarantee reservation until checkout payment confirmation is received.
• Pricing Accuracy: Prices are clearly displayed in your selected local currency (including QAR, USD, EUR, GBP) inclusive of applicable taxes unless indicated at final checkout.
• Limited Editions: Diverse and featured partner brands reserve the right to establish per-customer quantity limits on high-demand releases.

5. One-Cart Checkout & Payment Security

Diverse allows you to bundle items across multiple independent fashion and lifestyle creators into a single unified cart:

• Payments are tokenized and processed via certified PCI-DSS Level 1 compliant financial partners (Apple Pay, major debit/credit cards).
• Funds are held securely and disbursed to independent sellers only upon verified order dispatch.
• Any suspected fraudulent activity triggers automated safeguards and order review to protect consumers and designers.

6. Brand Authenticity Guarantee

Every brand showcased on Diverse undergoes rigorous quality and authenticity vetting. We maintain a zero-tolerance policy against counterfeit merchandise. If an item received is proven non-authentic, Diverse provides an immediate 100% full refund under our Buyer Protection Charter.

7. Intellectual Property

All software, proprietary user interfaces, 3D kinetic visuals, audio-visual stream pipelines, and brand assets of Diverse are protected under international copyright and trademark laws. Content creators retain ownership of their original media while granting Diverse a worldwide license to broadcast and distribute live streams across the platform.

8. Limitation of Liability & Termination

Diverse provides its platform on an "as is" and "as available" basis. To the maximum extent permitted by applicable law, Diverse shall not be liable for indirect, incidental, or consequential damages resulting from platform downtime or third-party carrier transit delays. We reserve the right to suspend accounts violating these terms.